Our People

Phil Hadridge

Phil has many years of experience helping groups in the public, commercial and voluntary sectors address the issues they face in interesting and useful ways. As a facilitator, he helps the people who know a business improve that business. He is experienced working at all levels, including challenging the boards of leading organisations to be productive, supporting teams to work well and assisting groups struggling with conflict to understand and move forward. Phil’s passion lies in helping others work with what inspires them, while maintaining a focus on implementation and outcomes.

Email: phil.hadridge@idenk.com

Danny Dicks

Danny's varied career has the common threads of making sense of complexity and communicating ideas clearly in a way that resonates with audiences of different types. His expertise draws from experience in publishing, public relations and marketing communications. He has helped public utilities, small private technology companies and large multinational corporations, in fields as diverse as water, electricity supply, testing and telecommunications. He now enjoys working as a consultant, event rapporteur and author for organisations in private and public sectors. He has a talent for capturing both the broad themes and the subtleties of groups' collective wisdom, synthesising clear ideas, and recommending creative ways to disseminate key messages to diverse audiences.

David Dowe

David has spent over 20 years working as a strategy consultant and business development director in both large corporate and public sector organisation and small start-ups with an emphasis on building effective and dynamic teams. He has particular experience in facilitating groups to conceive and create end results which matter to them, in setting up and managing cross-functional and cross-cultural teams and in transforming technical groups within organisations to become more customer focussed. He has worked with the boards of diverse companies such as Heinz, AOL and BT to help them address uncertainties in their markets and as a Director with Sony Europe, led their move into new markets such as healthcare. He is a regular conference chair and round-table discussion host.

Email: david.dowe@idenk.com

Julie Wells

Julie is an experienced facilitator who has led numerous development programmes with senior doctors and health professionals, plus large group consultations and improvement events. Julie’s career in healthcare has focused on high impact change for the benefit of patients and staff, latterly working at Director-level in a variety of national and local NHS organisations. Julie’s background in communication and knowledge management has led to her involvement in a number of high profile national pieces of work, including the influential ‘Ten High Impact Changes for Service Delivery’. Julie has a keen interest in the way new media can be used to influence change and developed an innovative series of videos to get across public perceptions of important healthcare issues.

Email: julie.wells@idenk.com

Sarah Garrett

Sarah has a background in health care management in the National Health Service and is passionate about improving the quality and safety of care. Sarah’s experience includes the design and testing of new approaches in service transformation, supporting and coaching healthcare staff and leaders and disseminating new learning nationally and internationally. She is a strategic advisor to England’s Patient Safety First campaign and is coauthor of the highly acclaimed NHS Institute for Innovation and Improvement publication, Thinking Differently.

Email: sarah.garrett@idenk.com

Simon Sherrington

Simon helps organisations broaden their view by bringing an external perspective to their situation and helping them move from strategic vision to tactical implementation. He has a deep knowledge of fast-moving areas of commerce and industry, in particular the information and communications technology sector. Over the last 13 years, he has written over 30 reports and undertaken more than 50 customised research projects. His clients have included blue-chip companies from the telecoms service provision and manufacturing markets, government departments, regulators and healthcare organisations. He is an experienced presenter, event moderator and workshop facilitator.

Steve Bagi

Steve is a consulting psychologist who specialises in leadership and team development. He has over 25 years of experience in leadership, training and facilitating organisational change both in Australia and in Hungary where Steve worked for five years after the fall of the Berlin Wall.

Raheela Ajmal-Ali

Passionate about improvement Raheela is interested in helping individuals and teams to overcome personal and organisational barriers to deliver high quality services. Currently Deputy General Manager for Imperial College Healthcare NHS Trust, part of Raheela’s role is to manage, support and facilitate transformation and service change through the use of QI.

She has previously held the roles of Transformation & QIPP Manager and Integration Programme Manager, bringing together stakeholders across a number of organisations to help them achieve innovation and efficiency, as well as service redesign.